Downtime Credit

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What US airlines have promised when they cause a cancellation or delay

From the US Department of Transportation's dashboard, last updated 11 September 2025. Read on 13 November 2026.

9 airlines: scroll the table sideways to see them all.

These commitments are for cancellations and delays the airline caused, such as maintenance or crew problems. The dashboard does not say what an airline gives when the cause is weather or air traffic control. Ask the airline anyway. An airline with no commitment may still help.

Source: US Department of Transportation, Airline Cancellation and Delay Dashboard, last updated 11 September 2025, read by this page on 13 November 2026.

One page for each airline

Each page lists that airline's dashboard commitments, and quotes its own plan where this site has read it.

Each airline's own customer service plan (this page has not read them)

Spirit Airlines is in the dashboard's list of plans but has no column in its table.